<strong>Be professional.</strong><br /> <br /> &nbsp;&nbsp;&nbsp;&nbsp;Looking businesslike is the first step to acting businesslike, and people will take you more seriously if you are well-groomed. This also applies to body language, so always make eye contact and keep good posture, or you may appear to lack confidence.<br /> <br /> &nbsp;&nbsp;&nbsp;&nbsp;（表現職業化 。衣著職業化是體驗你是否步，如果你注意修飾的話，人們對待你總是更認真一些。 這還適用于肢體語言，要經常和別人進行眼神交流并保持好的身體姿勢，否則會看起來象沒有自信的樣子。）<br /> <br /> <b>Make it personal.</b><br /> &nbsp;<br /> &nbsp;&nbsp;&nbsp;&nbsp;Remember people&rsquo;s names and they will remember you. Do everything you can to avoid addressing a message &ldquo;Dear Sir/Madam&rdquo;. Remember that business is about building relationships.<br /> <br /> &nbsp;&nbsp;&nbsp;&nbsp;（針對個人。記住別人的姓名同時別人也會記得你。盡量不要使用&ldquo;親愛的先生／女士&rdquo;這樣的稱呼。記得商務的本質就是建立一種關系網。）<br /> <br /> <b>Be formal but not stiff.</b><br /> &nbsp;<br /> &nbsp;&nbsp;&nbsp;&nbsp;If you are too formal, people won&rsquo;t be at ease around you. Act too casual and people may not take you seriously. Aim for the middle ground!<br /> <br /> &nbsp;&nbsp;&nbsp;&nbsp;（正式而非拘謹。 如果你表現的太正式了，別人呆在你身邊就覺得很不自在。表現的太過隨便，人們又可能不認真對待你。表現要適當！）<br /> <br /> <b>Be clear and concise.</b><br /> &nbsp;&nbsp;<br /> &nbsp;&nbsp;&nbsp;&nbsp;Get to the heart of the matter quickly and don&rsquo;t waste words. On the other hand, don&rsquo;t assume that the person you&rsquo;re talking to knows who you are and why you are contacting them - they may need a reminder and some background.<br /> <br /> &nbsp;&nbsp;&nbsp;&nbsp;（清晰而簡明。直接闡明問題的關鍵而非轉彎抹角。另一方面，別期待和你談話的人一上來就知道你是&Euml;&not;并知道你是為何而來&mdash;&mdash;他們需要一些提示及背景情況的了解。）<br /> <br /> <b>Keep quiet!</b><br /> &nbsp;&nbsp;<br /> &nbsp;&nbsp;&nbsp;&nbsp;Communication is a two way street. Listen to the opinions of others, don&rsquo;t interrupt people when they are speaking, and don&rsquo;t ignore criticism. Also, people will be more willing to listen to you if they see that you&rsquo;re listening to them!<br /> <br /> &nbsp;&nbsp;&nbsp;&nbsp;（保持安靜！ 交流是雙向的事。耐心聽別人的意見，別人說話時不要打岔，而且不要忽略批評意見。并且，如果別人覺得你認真傾聽他們的話，他們也會更樂意聽你的話！）<br /> <br />